Clear answers to the questions we hear most often from property owners, landlords, and property managers across New Zealand.
Services
Kiwi Safeas provides property decontamination and restoration services across New Zealand. Our services include meth decontamination, mould remediation, flood and water damage restoration, fire restoration, biohazard cleanup, crime and trauma scene cleanup, pest control, and water blasting. We also provide dedicated commercial services for property managers, businesses, and insurance companies.
Kiwi Safeas services all of New Zealand. We operate from 4 hubs across all main centres: Auckland, Hamilton, Wellington, and Christchurch, servicing all of New Zealand nationwide.
For commercial properties, we can schedule work outside business hours to minimise disruption. Call us on 0800 202 914 to discuss your specific needs.
For meth decontamination, we provide a free quote within 1 working day of receiving your testing report. For all other services, we require site details or photos first. No obligation and no charge for the meth quote.
Standards
Kiwi Safeas holds IICRC Certified Firm status (renewed annually), SiteWise Gold contractor rating (2025/26), IMPAC Prequal 5-Star for chemical cleaning services, and Site Safe membership. All site managers are First Aid and Environmental Management qualified. Our technicians hold individual IICRC certifications in mould removal, fire cleanup, health & safety, and trauma & crime scene cleanup.
Yes. All our major certifications are renewed annually through independent assessment. Our IICRC Certified Firm status, SiteWise Gold rating, and IMPAC Prequal are not one-off badges. They are reassessed every year.
Yes. Our SiteWise Gold and IMPAC Prequal 5-Star accreditations are recognised by major New Zealand insurance companies. We can work directly with your insurer.
Pricings
Yes. All our services have fixed minimum charges and set hourly rates. You always know the cost upfront. Meth decontamination is quoted individually based on your testing report. For all other services, we require site details or photos first, then provide a written fixed-price quote.
For meth decontamination, independent pre-assessment testing is carried out first by an IANZ-accredited testing company. You then send us the report. We prepare a fixed-price quote and scope of work. Once approved, work starts within 2 working days. After decontamination, the independent testing company carries out post-decontamination testing. You send us the results and we issue the clearance certificate.
Yes. We understand that decontamination work is sensitive. Jobs can be carried out in unmarked vehicles on request to protect your privacy and that of your tenants.
Clearance testing is always conducted by an independent IANZ-accredited laboratory. Not by Kiwi Safeas. This is a requirement under the new 2026 regulations and protects your interests by ensuring an unbiased result.
Regulations
Meth decontamination in New Zealand must follow NZS8510:2017 methodology. From 15 April 2026, new government regulations set enforceable contamination thresholds: properties above 15 µg/100cm² are considered contaminated; above 30 µg/100cm² they are considered uninhabitable. For official information see: Link
Under the new 2026 regulations, properties above 15 µg/100cm² cannot be rented or advertised until cleared. Relevant contamination must be disclosed to prospective tenants. Records must be retained for at least 12 months after tenancy end. Non-compliance is an unlawful act under the Residential Tenancies Act.
Under the 2026 regulations, landlords must retain all testing and decontamination records for at least 12 months after the end of the tenancy.
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